Training and Documentation Specialist

enLabel, the world leader in Integrated Packaging Management solutions, is searching for a successful Training and Documentation Specialist.

enLabel is the only solution provider for Integrated Packaging Management (IPM). IPM integrates the management and execution of product labeling, packaging and documentation to make products regulatory compliant and marketable. Only enLabel offers a unique set of software solutions to integrate product-packaging demands uniformly, thereby eliminating errors, mitigating risks, guaranteeing safety and expediting the time to reach the global market.

Core Job Responsibilities:

• Designs, develops, and administers training programs for off-the-shelf and configured software and solutions.

• Creates all training documentation such as training manuals, help guides, agendas, learning exercises, and computer based training.

• Determines what content is critical to be communicated to employees, and trains internal employees on policy, procedure, and application use.

• Ensures information is current.

• Facilitates classroom training and activities and adjusts according to audience needs.

• Personalizes delivery of information for greatest impact while still conveying the intended information.

• Partners with internal as well as external clients to design, develop, deliver, and measure customized solutions.

• Works with management team to implement career development and management development processes and program.

• Maintains records of training activities and employee progress. Monitors and reports effectiveness of programs.

• Masters all products to provide training deliverables internally and to clients.

• Writes documentation that conforms to best practices for writing, presentation, and editing standards.

• Retrieves, organizes, analyzes and synthesizes complex subject matter and transforms it into easy-to-understand information for specific audiences (Users, Administrators, Copywriters).

• Protects intellectual property during development and dissemination of information.

Requirements/Qualifications:

	Bachelor's Degree from a four-year college or university.
	2-5 years of experience with classroom delivery and training material preparation or equivalent combination of education and prior experience as a Trainer.
	Proficiency with MS Office Suite.
	Proficiency with web applications (Breeze).
	Graphic design experience and proficiency in Photoshop, Illustrator, other graphics programs.
	Previous job experience in a high-tech industry highly desirable.
	Excellent communication and presentation skills.
	Analytical ability.
	Project management skills.
	Works well under time constraints.
	Ability to travel (40%)